The doctor/patient relationship is a privileged one. We do not give out information about you without your consent. The doctor's schedule does not allow him to leave a patient to answer a phone call. Our staff has been trained to answer most questions. If your question requires the doctor's attention, he will review your chart, and either relay a message, or call you back after office hours. Please remember that many diseases have similar symptoms. Therefore most requests for treatment require an examination. Please do not ask for telephone prescriptions unless the doctor has recently examined you for that particular problem