New patients should allow 45-60 minutes depending on the complexity of their case. Our office will mail you a health questionnaire a few days before your appointment. It is extremely important to bring, in addition to the questionnaire, all of your medical records for review from your referring physician, including:
- Record of history and physical exam.
- Record of all laboratory tests.
- Reports of thyroid ultrasound, biopsy, bone densitometry scans and blood sugar readings.
- The patients legal first and last name, address, date of birth, social security number and name of referring doctor.
We ask that the when a New Patient books an appointment to please provide insurance information, specifically the group number, the I.D. number and the post office address to mail claims.
Please contact your referring physician and request that they fax any significant results that pertain to the reason for your appointment to: 248-853-7270
Should you be a member of a Health Maintenance Organization, ie: Aetna HMO, Varsity, Health Options, please have your authorization faxed from your Primary Care Physician.
During your visit the staff will complete a history relevant to your problem and perform a physical examination. After that, the doctor will discuss your diagnosis and treatment plan and order the proper tests. After the results are back, you will receive a call and be informed of the results and what the next step will be.
If you do not receive a call within one week please call our nurse at: 587-737-7520 and ask for the results of your tests.
If you have been referred by another doctor, a letter will be sent to him or her in a reasonable period of time.
Follow-up appointments will be scheduled as needed. If you are a diabetic, you will be requested to bring the record of your blood sugars and your glucose meter on that re-visit. We also recommend that you bring an up-dated list of all your medicines
For bloodwork results, call 587-737-7520 between 9:00 a.m. and 5:00 pm, Monday through Thursday, or 9:00 am to 1:00 pm Fridays. You can also sign up for a patient portal and receive your lab results directly.
The doctor/patient relationship is a privileged one. We do not give out information about you without your consent. The doctor's schedule does not allow him to leave a patient to answer a phone call. Our staff has been trained to answer most questions. If your question requires the doctor's attention, he will review your chart, and either relay a message, or call you back after office hours. Please remember that many diseases have similar symptoms. Therefore most requests for treatment require an examination. Please do not ask for telephone prescriptions unless the doctor has recently examined you for that particular problem
Our answering service takes calls on weekends and after 5pm on weekdays. In the event of an emergency, the answering does list a contact for the doctor for medically urgent matters after hours.
If you cannot keep an appointment, please try to inform us as soon as possible. This courtesy will allow us to give that time to another patient.
Call your pharmacy for a prescription refill. They will contact us. Allow a 24-hour turn around time for prescription refills. Call the pharmacy to see if your prescription refill is ready or has been called in. If your prescription has not been filled within 24 hours of your call to the pharmacy, please call our office at 586-737-7520